[Beta] Chatwoot with OnlineLiveSupport

To Connect ChatWoot with OnlineLiveSupport

Step 1: Add New Inbox

Open your chatwoot account -> Inboxes -> Add Inbox -> API -> Channel Name -> Create API Channel

Step 2: Parameters to fetch

Get all of these parameters and share with OLS team via email at [email protected]

  1. apiAccessToken - How to get apiAccessToken

How to get accountId

Open your chatwoot dashboard -> Settings -> Account Settings -> Account ID

How to get apiAccessToken

Chatwoot dashboard -> Profile Icon -> Profile Settings -> Access Token

How to get endPoint

endpoint is your domain where you have installed the chatwoot

How to get inboxId

Chatwoot Dashboard -> Conversions -> Open newly created Inbox for WhatsApp

How to get Client ID

  1. Open your Online Live Support dashbord - https://api.online-live-support.com/

  2. WhatsApp Instances -> API Key -> Copy Client I

How to get Instance ID

There will be some additional fees will be charging for Chatwoot & OLS integration

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