Online Live Support V3 | WhatsApp API Guide
  • Welcome
  • Quick Guide
  • Connecting a channel
    • Multi-Device Beta
    • Step 1: REGISTER YOUR NEW ACCOUNT
    • Step 2: Connect Your WhatsApp number
    • Disconnect WhatsApp Number or Session
    • Session not found
  • Webhooks
    • Webhook Setup
  • How to Connect:
    • WhatsApp messages via Google Sheet
    • [Beta] Chatwoot with OnlineLiveSupport
  • Send Message
    • Send a Message to the WhatsApp Group
  • API Docs
    • WhatsApp API Documentation
      • Chats
        • SendMessageText
        • Send bulk
        • SendimageURL
        • SendDocumentUrl
        • SendVideoUrl
        • SendLocation
        • SendVCard
        • SendListMessages
        • SendButtonMessage
        • SendTemplateMessages
        • CheckNumber
      • Groups
        • SendMessageText
        • SendImageUrl
        • SendDocumentUrl
        • SendVideoUrl
        • SendLocation
        • SendVCard
        • SendListMessages
        • SendButtonMessage
        • SendTemplateMessages
        • CreateGroup
        • InfoGroup
        • ListParticipants
        • MakeAdmin
        • DemoteAdmin
        • AddParticipants
        • RemoveParticipants
        • SetGroupName
        • SetGroupDescriptions
        • GroupSettingUpdate
        • InviteGroup
        • LeaveGroup
      • Sessions
        • Status
  • Postman Collection
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  1. Connecting a channel

Step 2: Connect Your WhatsApp number

PreviousStep 1: REGISTER YOUR NEW ACCOUNTNextDisconnect WhatsApp Number or Session

Last updated 9 months ago

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  1. You will receive a URL to access the QR Code generator and connect your number. (if you haven't received it, please contact us via Email [email protected] or WhatsApp Us at +601159543635)

  2. Open the URL in a browser, select "Server 1," and click on "Generate QR Code." Then, use your WhatsApp app to scan the QR code to connect your number. After successfully scanning the QR code, you should see a "Connected" message.

  3. Once connected to Server 1, repeat the process for Server 2. Select "Server 2," click on "Generate QR Code," and scan the new QR code with your WhatsApp app.

  4. Skip WebHook URL if you dont have any

Important Note: We have implemented two servers to provide failover support. If Server 1 disconnects or encounters any issues, Server 2 will continue to send messages and maintain connectivity.

Next: How to disconnect the number / session?