# Welcome

## What is Online Live Support? <a href="#what-is-respond-io" id="what-is-respond-io"></a>

**✔ Get WhatsApp API**\
**✔ Broadcast messages**\
**✔ Automate sales and support via WhatsApp Chatbot**\
**✔ Automate sales and support via APIs, webhooks**\
**✔ Built in Dashboard, APIs and Integrations**\
**✔ Bulk Sender WhatsApp**

## Features <a href="#what-is-respond-io" id="what-is-respond-io"></a>

### ​Free Setup <a href="#shared-inbox" id="shared-inbox"></a>

​No charges for setting up your WhatApp API account and start using it in 5 minutes

### API Support & easy webhook​ <a href="#shared-inbox" id="shared-inbox"></a>

Receive and send messages using HTTP requests.

### ​**Broadcast messages** <a href="#shared-inbox" id="shared-inbox"></a>

​Send OTP, order status, shipping updates, delivery reminders, payment reminders and other notifications on WhatsApp using Online Live Support WhatsApp API solution

![](https://2452637035-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MitVc6hFIMd3fwoJa9c%2F-MjJ8tRM11hImlhVfYPz%2F-MjJ98RYQESWHVV3KQyf%2Fimage.png?alt=media\&token=6ab820c0-766c-4b03-9a62-3bed895b3f47)

### No Code ChatBot <a href="#shared-inbox" id="shared-inbox"></a>

Setup AutoReply Chatbot without having knowledge in programming or coding

![](https://2452637035-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MitVc6hFIMd3fwoJa9c%2F-MjJ8tRM11hImlhVfYPz%2F-MjJ91JSaUAUYWndj7Tc%2Fimage.png?alt=media\&token=f8975aee-4d2b-4ba8-801e-95bc3c5014e0)

### Shared Inbox (Disconnected)  <a href="#shared-inbox" id="shared-inbox"></a>

Run customer support on WhatsApp with Shared Inbox between multiple agents

![Multi agent Shared inbox](https://2452637035-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MitVc6hFIMd3fwoJa9c%2F-MjJING6A-LJwcwaqOJX%2F-MjKA4ktAlQvd5M4GBBY%2Fimage.png?alt=media\&token=b4237017-eb94-4f49-aa94-ffc604d9d96b)

### Ecosystem Integrations <a href="#shared-inbox" id="shared-inbox"></a>

Multiple platform Integrations supported such as WooCommerce, Shopify, Pabbly, Integromat, KonnectzIT , Google Forms, BotBaba, and more...

### Bulk Sender <a href="#shared-inbox" id="shared-inbox"></a>

Send Broadcast Messages on WhatsApp via Online Live Support dashboard (even if the recipient does not save your number)

### Widget <a href="#shared-inbox" id="shared-inbox"></a>

Free website widget for WhatsApp floating button&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docsv3.online-live-support.com/master.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.